Legal Document

Privacy Policy

Effective Date: January 11, 2026

Introduction

Rankly ("we," "us," or "our") operates the Discord server listing platform at rankly.live (the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your information.

By using our Service, you consent to the collection and use of your information as described herein. If you do not agree, do not use our Service.

We may update this Privacy Policy at any time. Material changes will be posted on our website at least 14 days before taking effect. Continued use constitutes acceptance.

1. Information We Collect

1.1 Information You Provide

Discord Authentication

  • Discord user ID
  • Username and display name
  • Avatar URL
  • Email (if authorized)
  • Server memberships (for verification)

User Content

  • Server listings and descriptions
  • Reviews and ratings
  • Votes and bookmarks
  • Ad campaigns and bids
  • Support communications

Payment Information

Transaction history and payment metadata. We do NOT store credit card numbers or bank details. Payments processed by Stripe and Cryptomus.

1.2 Automatically Collected

Technical Data

  • IP address and location (country/city)
  • Browser type and version
  • Device and OS information
  • Referring URLs

Usage Data

  • Pages viewed and time spent
  • Search queries and filters
  • Session duration
  • Feature usage statistics

1.3 Third-Party Sources

Discord

Profile updates via OAuth

Payment Processors

Transaction status, fraud detection

Ad Partners

Ad delivery and measurement

2. How We Use Your Information

Service Operations

  • Account creation and management
  • Server listings, voting, reviews
  • Ad campaigns and RTB processing
  • Credit transactions
  • Customer support

Security & Compliance

  • Fraud detection and prevention
  • Terms of Service enforcement
  • Legal compliance
  • Platform security
  • Abuse investigation

Improvement

  • Usage analysis
  • Feature development
  • Performance optimization

Communications

  • Service notifications
  • Support responses
  • Policy updates

3. Information Sharing

Our Commitment

We do NOT sell your personal information. We only share data in limited circumstances as described below.

Service Providers

  • Stripe, Cryptomus (payments)
  • Cloud hosting providers
  • Analytics services
  • Google AdSense (advertising)

Legal & Safety

  • Legal process compliance
  • Rights protection
  • Fraud prevention
  • Law enforcement requests

Public Information

The following is publicly visible: username, avatar, server listings, public reviews, and server statistics.

Business Transfers

In the event of merger, acquisition, or sale, your information may be transferred. You will be notified of any such change.

4. Data Retention & Security

Active Accounts

Retained while account is active

Transaction Records

7 years for legal compliance

Deleted Accounts

30 days, some records retained for fraud prevention

Security Measures

Encryption in transit
Encryption at rest
Access controls
Security monitoring

No method is 100% secure. We implement industry-standard protections but cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have certain rights regarding your information:

Access

Request your data

Correction

Fix inaccuracies

Deletion

Request removal

Opt-Out

Unsubscribe

Exercise Your Rights

Email support@rankly.live with subject "Privacy Request - [Request Type]". We respond within 30 days. Verification may be required.

6. Cookies & Advertising

Essential

Required for functionality

Functional

Preferences & settings

Analytics

Usage patterns

Advertising

Ad delivery

Third-Party Advertising

We use Google AdSense for advertising. These partners may use cookies for personalized ads. Opt-out options:

7. Children's Privacy

Our Service is not directed to children under 13. We do not knowingly collect information from children under 13. If you believe a child has provided us information, contact us immediately.

Users aged 13-18 should have parental permission.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using our Service, you consent to such transfers.

Quick Summary

Data Collection

Discord info, usage data, transactions

Data Selling

We do NOT sell your data

Payment Data

Processed by Stripe/Cryptomus

Your Rights

Access, correct, delete, opt-out

Changes

14 days notice for material changes

9. Policy Updates

We may update this policy at any time. Material changes will be communicated via website notice at least 14 days before effective date. Continued use constitutes acceptance.

10. Contact Us

Privacy questions or concerns?

support@rankly.live

Contact Support →